Return policy

Dear Customers, 

Thank you for choosing our The Hugger pillow,
It's very important to us to provide the best experience for everyone, but if the product didn't meet your personal needs, we want to share information on how to return the goods. 

- Under the legislation, goods directly related to sleep and personal hygiene (such as underwear or bedding), Cannot be returned for health and safety reasons. Our "hug" pillow falls into this category. We invite you to consider giving it as a gift to your family or friends. Studies show that hugs reduce stress and strengthen the bond between people - perhaps there is someone in your circle who could particularly benefit from a hug in their busy daily life.

- Your mum, dad, sister, brother, your girlfriend and the children around you might be the people who could particularly benefit from this pillow. A gift like this would be appreciated as it would improve the quality of their sleep.

- We apologise if this rule has caused you any inconvenience, and we sincerely promise to continue working to offer even more products that are more tailored to your individual needs. Your satisfaction and well-being is our top priority. Thank you for your understanding and we hope that you will remain a customer and that you will come back to try what we have created when other products become available. 



Hugs, 

"The Hugger team.